J Telemed Telecare - Assessing and referring adolescents' health-related social problems: qualitative evaluation of a novel web-based approach.

Tópicos

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{ age(1611) year(1155) adult(843) }
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{ method(1969) cluster(1462) data(1082) }

Resumo

We conducted a qualitative study to examine users' perceptions of a web-based screening and referral system for young adults with health-related social problems. The first 50 patients who used the system also took part in semi-structured interviews. There were 20 patients aged 15-17 years and 30 aged 18-25 years. Completing the web-based screening process took an average of 25 min. Ninety percent of participants reported at least one major health-related social problem and a total of 134 referrals were selected for further assistance. Ninety-six percent of participants said they would recommend the system to a friend or peer, and 80% supported its use for annual screening. Perceived strengths of the system were novelty, privacy, ease of use, relevance, motivation, variety and proximity of referrals, and clinic staff support. Perceived shortcomings were length, sensitivity, navigation challenges and agency availability. The system complemented provider visits and preserved privacy while improving attention to patient needs. Computerized screening and referral tools have potential to improve the quality of care in vulnerable young adults.

Resumo Limpo

conduct qualit studi examin user percept webbas screen referr system young adult healthrel social problem first patient use system also took part semistructur interview patient age year age year complet webbas screen process took averag min nineti percent particip report least one major healthrel social problem total referr select assist ninetysix percent particip said recommend system friend peer support use annual screen perceiv strength system novelti privaci eas use relev motiv varieti proxim referr clinic staff support perceiv shortcom length sensit navig challeng agenc avail system complement provid visit preserv privaci improv attent patient need computer screen referr tool potenti improv qualiti care vulner young adult

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