J. Med. Internet Res. - Applying social network analysis to understand the knowledge sharing behaviour of practitioners in a clinical online discussion forum.

Tópicos

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Resumo

CKGROUND: Knowledge Translation (KT) plays a vital role in the modern health care community, facilitating the incorporation of new evidence into practice. Web 2.0 tools provide a useful mechanism for establishing an online KT environment in which health practitioners share their practice-related knowledge and experiences with an online community of practice. We have implemented a Web 2.0 based KT environment--an online discussion forum--for pediatric pain practitioners across seven different hospitals in Thailand. The online discussion forum enabled the pediatric pain practitioners to share and translate their experiential knowledge to help improve the management of pediatric pain in hospitals.OBJECTIVE: The goal of this research is to investigate the knowledge sharing dynamics of a community of practice through an online discussion forum. We evaluated the communication patterns of the community members using statistical and social network analysis methods in order to better understand how the online community engages to share experiential knowledge.METHODS: Statistical analyses and visualizations provide a broad overview of the communication patterns within the discussion forum. Social network analysis provides the tools to delve deeper into the social network, identifying the most active members of the community, reporting the overall health of the social network, isolating the potential core members of the social network, and exploring the inter-group relationships that exist across institutions and professions.RESULTS: The statistical analyses revealed a network dominated by a single institution and a single profession, and found a varied relationship between reading and posting content to the discussion forum. The social network analysis discovered a healthy network with strong communication patterns, while identifying which users are at the center of the community in terms of facilitating communication. The group-level analysis suggests that there is strong interprofessional and interregional communication, but a dearth of non-nurse participants has been identified as a shortcoming.CONCLUSIONS: The results of the analysis suggest that the discussion forum is active and healthy, and that, though few, the interprofessional and interinstitutional ties are strong.

Resumo Limpo

ckground knowledg translat kt play vital role modern health care communiti facilit incorpor new evid practic web tool provid use mechan establish onlin kt environ health practition share practicerel knowledg experi onlin communiti practic implement web base kt environmentan onlin discuss forumfor pediatr pain practition across seven differ hospit thailand onlin discuss forum enabl pediatr pain practition share translat experienti knowledg help improv manag pediatr pain hospitalsobject goal research investig knowledg share dynam communiti practic onlin discuss forum evalu communic pattern communiti member use statist social network analysi method order better understand onlin communiti engag share experienti knowledgemethod statist analys visual provid broad overview communic pattern within discuss forum social network analysi provid tool delv deeper social network identifi activ member communiti report overal health social network isol potenti core member social network explor intergroup relationship exist across institut professionsresult statist analys reveal network domin singl institut singl profess found vari relationship read post content discuss forum social network analysi discov healthi network strong communic pattern identifi user center communiti term facilit communic grouplevel analysi suggest strong interprofession interregion communic dearth nonnurs particip identifi shortcomingconclus result analysi suggest discuss forum activ healthi though interprofession interinstitut tie strong

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