Telemed J E Health - Exploring the relationship among user satisfaction, compliance, and clinical outcomes of telemedicine services for glucose control.

Tópicos

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Resumo

CKGROUND: Although research has shown that telemedicine services for blood glucose control can be useful in managing diabetes, the relationships among user satisfaction, compliance, and clinical outcomes have not been well studied. A positive assessment of telemedicine services can improve user satisfaction, which can increase compliance and improve clinical outcomes. These relationships are validated with actual telemedicine projects for diabetes management.MATERIALS AND METHODS: The assessment of user satisfaction for telemedicine services is composed of the following six variables: usefulness, ease of use, compatibility, facilitating conditions, accessibility, and intimacy. The relationship between user satisfaction and compliance or hemoglobin A1c (HbA1c) improvement was analyzed. Data were collected from 81 type 2 diabetic patients who used telemedicine services. We used multiple regression analysis, logistic regression analysis, simple linear regression, and the Wilcoxon signed-rank test to analyze the data.RESULTS: The user assessments of the telemedicine services were very high, ranging from 5.8 to 6 points. Of the six variables, compatibility, ease of use, intimacy, and usefulness had a positive effect on overall satisfaction (p<0.05). Overall satisfaction and compliance were positively correlated with HbA1c improvement. In addition, income level was also an important variable for overall satisfaction.CONCLUSIONS: Our results indicate that patient assessments of telemedicine services are important factors for clinical outcome improvement. In addition, higher satisfaction and more frequent self-assessments can improve clinical outcomes.

Resumo Limpo

ckground although research shown telemedicin servic blood glucos control can use manag diabet relationship among user satisfact complianc clinic outcom well studi posit assess telemedicin servic can improv user satisfact can increas complianc improv clinic outcom relationship valid actual telemedicin project diabet managementmateri method assess user satisfact telemedicin servic compos follow six variabl use eas use compat facilit condit access intimaci relationship user satisfact complianc hemoglobin ac hbac improv analyz data collect type diabet patient use telemedicin servic use multipl regress analysi logist regress analysi simpl linear regress wilcoxon signedrank test analyz dataresult user assess telemedicin servic high rang point six variabl compat eas use intimaci use posit effect overal satisfact p overal satisfact complianc posit correl hbac improv addit incom level also import variabl overal satisfactionconclus result indic patient assess telemedicin servic import factor clinic outcom improv addit higher satisfact frequent selfassess can improv clinic outcom

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