Telemed J E Health - Transfer of information from personal health records: a survey of veterans using My HealtheVet.

Tópicos

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Resumo

JECTIVE: Personal health records provide patients with ownership of their health information and allow them to share information with multiple healthcare providers. However, the usefulness of these records relies on patients understanding and using their records appropriately. My HealtheVet is a Web-based patient portal containing a personal health record administered by the Veterans Health Administration. The goal of this study was to explore veterans' interest and use of My HealtheVet to transfer and share information as well as to identify opportunities to increase veteran use of the My HealtheVet functions.MATERIALS AND METHODS: Two waves of data were collected in 2010 through an American Customer Satisfaction Index Web-based survey. A random sample of veterans using My HealtheVet was invited to participate in the survey conducted on the My HealtheVet portal through a Web-based pop-up browser window.RESULTS: Wave One results (n=25,898) found that 41% of veterans reported printing information, 21% reported saving information electronically, and only 4% ever sent information from My HealtheVet to another person. In Wave Two (n=18,471), 30% reported self-entering medication information, with 18% sharing this information with their Veterans Affairs (VA) provider and 9.6% sharing with their non-VA provider.CONCLUSION: Although veterans are transferring important medical information from their personal health records, increased education and awareness are needed to increase use. Personal health records have the potential to improve continuity of care. However, more research is needed on both the barriers to adoption as well as the actual impact on patient health outcomes and well-being.

Resumo Limpo

jectiv person health record provid patient ownership health inform allow share inform multipl healthcar provid howev use record reli patient understand use record appropri healthevet webbas patient portal contain person health record administ veteran health administr goal studi explor veteran interest use healthevet transfer share inform well identifi opportun increas veteran use healthevet functionsmateri method two wave data collect american custom satisfact index webbas survey random sampl veteran use healthevet invit particip survey conduct healthevet portal webbas popup browser windowresult wave one result n found veteran report print inform report save inform electron ever sent inform healthevet anoth person wave two n report selfent medic inform share inform veteran affair va provid share nonva providerconclus although veteran transfer import medic inform person health record increas educ awar need increas use person health record potenti improv continu care howev research need barrier adopt well actual impact patient health outcom wellb

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