Telemed J E Health - Delivering healthcare information via the internet: cardiac patients' access, usage, perceptions of usefulness, and web site content preferences.


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JECTIVES: To assess patients' usage of the Internet as a source of personal healthcare information and patients' perceptions of usefulness and content preferences of more locally focused online health-related material.MATERIALS AND METHODS: A paper-based survey was undertaken by a convenience sample of cardiac outpatients. Age, gender, Internet access, Internet usage, perception of usefulness of online information, predicted intention to use a local cardiology Web site if available, and preferred components to be included were recorded. Univariate and bivariate statistics were used.RESULTS: Two hundred thirty-seven patients responded (62.1% males). One hundred seventy-six (74.3%) used the Internet, with 126 (63%) using it daily. For patients who did not have direct access to the Internet, 26 (50%) had a family member to do this on their behalf. Thus, the majority of patients (202 [85%]) had access to the Internet at home or someone who could access it on their behalf. Internet usage declined with age (Kendall's tau_b=0.321, p<0.001). There was no difference in use with gender (p=0.235). There was considerable interest expressed in a locally delivered Web-based information service.CONCLUSIONS: Online healthcare information services have the potential to reach the vast majority of cardiac patients either directly or through family support. The most elderly patients are less likely to use these services. Despite apparent satisfaction with existing online resources, there appears to be an unmet need for more information and considerable support for a locally based cardiac patient Web resource to deliver this. These findings may help guide future patient information Web site redesign.

Resumo Limpo

jectiv assess patient usag internet sourc person healthcar inform patient percept use content prefer local focus onlin healthrel materialmateri method paperbas survey undertaken conveni sampl cardiac outpati age gender internet access internet usag percept use onlin inform predict intent use local cardiolog web site avail prefer compon includ record univari bivari statist usedresult two hundr thirtyseven patient respond male one hundr seventysix use internet use daili patient direct access internet famili member behalf thus major patient access internet home someon access behalf internet usag declin age kendal taub p differ use gender p consider interest express local deliv webbas inform serviceconclus onlin healthcar inform servic potenti reach vast major cardiac patient either direct famili support elder patient less like use servic despit appar satisfact exist onlin resourc appear unmet need inform consider support local base cardiac patient web resourc deliv find may help guid futur patient inform web site redesign

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