Telemed J E Health - Heuristic evaluation and usability testing of a computerized patient-reported outcomes survey for headache sufferers.

Tópicos

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Resumo

JECTIVE: The aim of this study was to evaluate usability of a prototype tablet PC-administered computerized adaptive test (CAT) of headache impact and patient feedback report, referred to as HEADACHE-CAT.MATERIALS AND METHODS: Heuristic evaluation specialists (n = 2) formed a consensus opinion on the application's strengths and areas for improvement based on general usability principles and human factors research. Usability testing involved structured interviews with headache sufferers (n = 9) to assess how they interacted with and navigated through the application, and to gather input on the survey and report interface, content, visual design, navigation, instructions, and user preferences.RESULTS: Specialists identified the need for improved instructions and text formatting, increased font size, page setup that avoids scrolling, and simplified presentation of feedback reports. Participants found the tool useful, and indicated a willingness to complete it again and recommend it to their healthcare provider. However, some had difficulty using the onscreen keyboard and autoadvance option; understanding the difference between generic and headache-specific questions; and interpreting score reports.CONCLUSIONS: Heuristic evaluation and user testing can help identify usability problems in the early stages of application development, and improve the construct validity of electronic assessments such as the HEADACHE-CAT. An improved computerized HEADACHE-CAT measure can offer headache sufferers an efficient tool to increase patient self-awareness, monitor headaches over time, aid patient-provider communications, and improve quality of life.

Resumo Limpo

jectiv aim studi evalu usabl prototyp tablet pcadminist computer adapt test cat headach impact patient feedback report refer headachecatmateri method heurist evalu specialist n form consensus opinion applic strength area improv base general usabl principl human factor research usabl test involv structur interview headach suffer n assess interact navig applic gather input survey report interfac content visual design navig instruct user preferencesresult specialist identifi need improv instruct text format increas font size page setup avoid scroll simplifi present feedback report particip found tool use indic willing complet recommend healthcar provid howev difficulti use onscreen keyboard autoadv option understand differ generic headachespecif question interpret score reportsconclus heurist evalu user test can help identifi usabl problem earli stage applic develop improv construct valid electron assess headachecat improv computer headachecat measur can offer headach suffer effici tool increas patient selfawar monitor headach time aid patientprovid communic improv qualiti life

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