BMC Med Inform Decis Mak - Mobile phones and social structures: an exploration of a closed user group in rural Ghana.

Tópicos

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Resumo

CKGROUND: In the Millennium Villages Project site of Bonsaaso, Ghana, the Health Team is using a mobile phone closed user group to place calls amongst one another at no cost.METHODS: In order to determine the utilization and acceptability of the closed user group amongst users, social network analysis and qualitative methods were used. Key informants were identified and interviewed. The key informants also kept prospective call journals. Billing statements and de-identified call data from the closed user group were used to generate data for analyzing the social structure revealed by the network traffic.RESULTS: The majority of communication within the closed user group was personal and not for professional purposes. The members of the CUG felt that the group improved their efficiency at work.CONCLUSIONS: The methods used present an interesting way to investigate the social structure surrounding communication via mobile phones. In addition, the benefits identified from the exploration of this closed user group make a case for supporting mobile phone closed user groups amongst professional groups.

Resumo Limpo

ckground millennium villag project site bonsaaso ghana health team use mobil phone close user group place call amongst one anoth costmethod order determin util accept close user group amongst user social network analysi qualit method use key inform identifi interview key inform also kept prospect call journal bill statement deidentifi call data close user group use generat data analyz social structur reveal network trafficresult major communic within close user group person profession purpos member cug felt group improv effici workconclus method use present interest way investig social structur surround communic via mobil phone addit benefit identifi explor close user group make case support mobil phone close user group amongst profession group

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