Inform Health Soc Care - The importance of interaction in the implementation of information technology in health care: a symbolic interactionism study on the meaning of accessibility.

Tópicos

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Resumo

A challenge when groups from different disciplines work together in implementing health information technology (HIT) in a health-care context is that words often have different meanings depending upon work practices, and definition of situations. Accessibility is a word commonly associated with HIT implementation. This study aimed to investigate different meanings of accessibility when implementing HIT in everyday work practice in a health-care context. It focused on the perspective of nurses to highlight another view of the complex relationship between HIT and information in a health-care context. This is a qualitative study influenced by institutional ethnographic. District nurses and student nurses were interviewed. The results indicate that when implementing HIT accessibility depends on working routines, social structures and patient relationship. The findings of the study suggest that interaction needs to take on a more important role when implementing HIT because people act upon words from the interpreted meaning of them. Symbolic interactionism is proposed as a way to set a mutual stage to facilitate an overall understanding of the importance of the meaning of words. There is a need for making place and space for negotiation of the meaning of words when implementing HIT in everyday work practice.

Resumo Limpo

challeng group differ disciplin work togeth implement health inform technolog hit healthcar context word often differ mean depend upon work practic definit situat access word common associ hit implement studi aim investig differ mean access implement hit everyday work practic healthcar context focus perspect nurs highlight anoth view complex relationship hit inform healthcar context qualit studi influenc institut ethnograph district nurs student nurs interview result indic implement hit access depend work routin social structur patient relationship find studi suggest interact need take import role implement hit peopl act upon word interpret mean symbol interaction propos way set mutual stage facilit overal understand import mean word need make place space negoti mean word implement hit everyday work practic

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