Appl Clin Inform - Computerized Provider Order Entry with Pager Notification Improves Efficiency in STAT Radiographic Studies and Respiratory Treatments.


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CKGROUND: The use of computerized provider order entry (CPOE) has been widely linked to improvements in patient safety. We hypothesized that electronic routing of CPOE-generated orders through individual pagers would improve the efficiency of STAT radiographic studies and respiratory treatments.METHODS: The study was conducted in two periods before and after implementing pager notification of STAT orders. In the Baseline Period, CPOE-generated STAT orders were communicated to radiology technicians or respiratory therapists through the use of printed orders, manual paging and/or telephone communication. The time to process the order and deliver a radiology result or respiratory treatment was tracked. In the Intervention Period CPOE-generated STAT orders were electronically routed to the radiology technician's or respiratory therapist's pager. During both time periods, clinicians completed user satisfaction surveys.RESULTS: Using pager notification, there was a significant reduction in radiology technician arrival time (16.8?2.1 vs 7.9?0.7 mins, p<0.001). Similarly there was a significant reduction in the cumulative time required to capture the radiographic image, image availability in the picture archiving and communication system (PACS) and the verbal report from the radiologist (p<0.05). The time required in obtaining a preliminary or final radiographic written report and the total cycle times were not significantly reduced. For STAT respiratory therapy orders there was a significant reduction in the mean time from ordering to administration of respiratory therapy treatments (124.7?14.1 vs 49.8?11.4 minutes, p<0.01). Radiologists, respiratory therapists and ordering clinicians reported improved satisfaction after implementation of pager notification.CONCLUSION: Computer-generated orders for STAT radiographic studies and respiratory treatments can be carried out significantly faster through the use of direct pager notification. The implementation of this process has resulted in improved care delivery and widespread clinician satisfaction.

Resumo Limpo

ckground use computer provid order entri cpoe wide link improv patient safeti hypothes electron rout cpoegener order individu pager improv effici stat radiograph studi respiratori treatmentsmethod studi conduct two period implement pager notif stat order baselin period cpoegener stat order communic radiolog technician respiratori therapist use print order manual page andor telephon communic time process order deliv radiolog result respiratori treatment track intervent period cpoegener stat order electron rout radiolog technician respiratori therapist pager time period clinician complet user satisfact surveysresult use pager notif signific reduct radiolog technician arriv time vs min p similar signific reduct cumul time requir captur radiograph imag imag avail pictur archiv communic system pac verbal report radiologist p time requir obtain preliminari final radiograph written report total cycl time signific reduc stat respiratori therapi order signific reduct mean time order administr respiratori therapi treatment vs minut p radiologist respiratori therapist order clinician report improv satisfact implement pager notificationconclus computergener order stat radiograph studi respiratori treatment can carri signific faster use direct pager notif implement process result improv care deliveri widespread clinician satisfact

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